Dantela Pearl Earring

• Do not use in the sea or shower.

Product deliveries are made free of charge by the shipping companies LİNOYA works with.

Deliveries within Turkey are generally made within 1-5 business days.

In case of any error in the specified address, the orderer will be contacted regarding the undeliverable order.

The validity of the email address provided by our visitor is confirmed by an automatic email sent after the order has been placed.

Products you purchase are under LİNOYA warranty.

You may return the product you purchased in its original box and, if available, with its dust bag, within TEN (10) days from the delivery date, provided that you have not opened its packaging, damaged it, or used it, and in the condition in which you received it.

For returns, you can send the product back after obtaining the necessary information by first sending an e-mail to info@linoyaartisan.com. Our company will not be responsible for any delays that may occur if you send the product without notifying us via e-mail about the product return. Shipping fees for product returns are borne by the customer. The responsibility for the product will belong to our customer until the product you want to return reaches our company.

Please open and check packages that you think may have been damaged during shipment in front of the authorized company representative upon delivery. If there is any damage to the product, do not accept the product by having the cargo company prepare a damage report. Please remember that once the product is accepted, you have acknowledged that the cargo company has fully fulfilled its duty.

Returns of products that have been opened, used, damaged, or tampered with will not be accepted.

The customer is obliged to return the product in the condition in which it was delivered to them and, if used, to compensate for the loss in the commercial value of the goods due to use.

In the event that the customer returns the product or withdraws from their purchase, the product fee will be refunded within ten (10) days after the returned product reaches us and its returnable nature is approved by us. The product refund amount to the credit card is made by your bank within 2-6 weeks. Our company has no control over this period.

In cases where any deterioration, damage, tear, use, or other conditions are detected in the product and its packaging, and if the product cannot be returned in the condition in which it was delivered to the customer, the product will not be returned, and the product fee will not be refunded.

You can contact us for defects that may arise after the product reaches the customer.